Privacy Policy

The protection of the data of our supporters as well as the visitors and users of our website is particularly important to us.

Collection and processing of personal data

Ususally, you can visit the pages of the Frankfurt Zoological Society without exposing any personal data. Personal data is only collected if you provide it to us voluntarily, for example if you fill out our donation form or our Frankfurt Spring School alumni survey form.

Use and disclosure of personal data

All personal data collected in the context of the direct Internet services of the Frankfurt Zoological Society will be collected, processed and used in accordance with the applicable regulations for the protection of personal data, only for the processing of donations, memberships or sponsorships and for safeguarding our own legitimate interests with regard to the support and information of our sponsors and interested parties.

Data transfer outside the European Economic Area

At present a transfer to countries outside the European economic area is neither carried out nor planned, otherwise the corresponding legal requirements will be created. In particular, you will be informed about the respective recipients or categories of recipients in accordance with legal requirements.


We use technical and organizational security measures to protect your data from manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.


We make use of cookies on our website. A cookie is a small file that is stored on your computer when you visit a website. If you visit the website again, the cookie indicates that it is a repeated visit. The cookie contains a unique number and, if applicable, a date and no personal information. The cookie is not suitable to identify you on the websites of third parties, including the websites of the analytics providers.

You can configure your browser to refuse the acceptance of cookies in principle or to inform you in advance if a cookie is stored. Please refer to your Internet browser’s instruction manual for more information.
We do not use IP addresses or cookies to personally identify you. We use the systems with the aim of increasing the efficiency of our website and our marketing.

Visit to our website

We collect and store the IP address assigned to your computer. It is also stored which pages of our website visitors visit in each case. The date, time and duration of the visit and the browser a visitor uses to access the Internet are also stored. This data is evaluated for statistical purposes and to ensure the proper functioning of our website; the respective users are not traced.

Matomo Analytics

This website uses Matomo, a web analysis service. Matomo is a software developed by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo is used as an on-premise-solution and operated in accordance of the GDPR.

Matomo uses “cookies”, which are text files placed on your computer. These cookies help us to track your actions on this website. This helps us to constantly improve the website.  The tracking information is stored on a server managed by us, which is located within the European Union. IP anonymization is enabled and your IP address is reduced. The generated information about the website usage will not be passed on to third parties.

You may refuse to the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  You can subsequently object to the storage and use of your data with a click. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Attention: If you delete your cookies on your computer, the opt-out cookie will also be deleted and must be reactivated by you.

Matomo Analytics enabled

Links to websites of other providers

Our website may contain links to websites of other providers. We would like to point out that this privacy policy applies exclusively to the websites of the Frankfurt Zoological Society and Frankfurt Spring School. We have no influence on and do not control that other providers comply with the applicable data protection regulations.

Standard periods for data deletion

The legislator has enacted various retention periods and obligations. After expiry of these periods, the corresponding data is routinely deleted. If data is not affected by this, it will be deleted or made anonymous when the purposes stated in this privacy policy cease to apply. If this privacy policy does not contain any other, deviating provisions regarding the storage of data, the data collected by us will be stored by us for as long as they are necessary for the aforementioned purposes for which they were collected.

Other data uses and data deletion

Further processing or use of your personal data will generally only take place if permitted by law or if you have consented to data processing or use. In the event of further processing for purposes other than those for which the data were originally collected, we will inform you of these other purposes prior to further processing and provide you with further relevant information.

Social Media Accounts

The Frankfurt Zoological Society maintains online profiles within social networks and platforms in order to have the possibility to communicate with active users there. The Frankfurt Zoological Society makes use of the technical platforms and services offered by the providers. In social networks and on other external platforms the respective operators’ own data protection regulations apply, even if we disseminate information and maintain presences there.

We would like to point out that you use the social network and platform services offered and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating etc.). The data collected about you in this context is processed by the operators of the platforms and, if necessary, transferred to countries outside the European Union. What information the operators receive and how it is used is described in general terms in the respective data protection guidelines. On the individual platforms, you will also find information on how to contact the operators and how to set up advertisements; on Facebook:

In what way the operators of the social networks use the data from the visit of the respective pages for their own purposes, to what extent activities on the pages are assigned to individual users, how long these data are stored and whether data from a visit to the respective page are passed on to third parties is not conclusively and clearly stated by the operators and is not known to us.

Facebook Insights
When you visit our Facebook page, Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA) collects, among other things, your IP address and other information that is available on your PC in the form of cookies. This information is used to provide us, as operators of the Facebook pages, with statistical information about the use of the Facebook page. The legal basis for the collection of the data is our legitimate interest (Art. 6 para. 1 f GDPR). Facebook and the Frankfurt Zoological Society are jointly responsible for processing the Insights data in accordance with Art. 26 GDPR. However, Facebook assumes the primary responsibility and the Frankfurt Zoological Society does not make any decisions regarding the processing of this data.  As Facebook is constantly developing the availability and processing of the data, the Frankfurt Zoological Society refers for further details in this regard to Facebook’s privacy policy ( only Facebook has full access to the user data, we recommend that users contact Facebook directly regarding requests for information or other questions regarding the rights of data subjects as users (e.g. right to deletion). If the user no longer wishes to receive the data processing described here in the future, the connection between the user profile and our site can be severed using the “I no longer like this site” function.

Objections to the processing can be made by clicking on the following link

Facebook provides further information on this at the following link:

Google Maps

This website uses the Google Maps API, a map service of Google Inc. (“Google”), to display an interactive map. By using Google Maps, information about your use of this website (including your IP address) can be transmitted to a Google server in the USA and stored there.
Google may transfer the information obtained through Maps to third parties if this is required by law or if third parties process this data on behalf of Google.
Under no circumstances will Google link your IP address with other Google data. Nevertheless, it would be technically possible that Google could identify at least individual users based on the data received. It would be possible that personal data and personality profiles of users of the Google website could be processed for other purposes over which we have no influence and cannot. This and the fact that data is transferred to the USA is problematic for data protection reasons.
You have the option of simply deactivating the Google Maps service and thus preventing data transfer to Google: Deactivate JavaScript in your browser. However, we would like to point out that in this case you cannot use the map display.
By using this website and not deactivating the JavaScript function, you expressly declare, knowing the data protection issues, that you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Your rights

You have the right to obtain information on the personal data processed by us and relating to you in accordance with Article 15 of the GDPR at any time upon request. You may submit a request by post or by e-mail to the addresses given below.

Right to correct incorrect data
You have the right to demand that we correct the personal data concerning you without delay if they are incorrect (Art. 16 GDPR). To do so, please contact us at the contact addresses given below.

Right to deletion
You have the right to the immediate deletion (“right to be forgotten”) of the personal data concerning you if the legal reasons according to Art. 17 GDPR are present. These reasons are, for example, if the personal data are no longer necessary for the purposes for which they were originally processed or if you have withdrawn your consent and if there is no other legal basis for the processing; the data subject objects to the processing (and there are no overriding reasons for processing – this does not apply to objections to direct mail). To exercise your above right, please use the contact addresses below.

Right to restrict processing
You have the right to restrict processing if the conditions are met and in accordance with Art. 18 GDPR. According to this, the restriction of processing may be necessary in particular if the processing is unlawful and the data subject refuses to delete the personal data and instead requests the restriction of the use of the personal data or the data subject has lodged an objection to the processing in accordance with Art. 21 para. 1 GDPR, as long as it is not yet clear whether our legitimate reasons outweigh theirs. In order to exercise your above right, please contact us at the addresses below.

Right to data transferability

You have a right to data transferability according to Art. 20 GDPR. In this respect, you have the right to receive the data concerning you that you have provided to us in a common, structured and machine-readable format and to transfer this data to another responsible party, such as another service provider. The prerequisite for this is that the processing is based on a consent or on a contract and is carried out with the aid of automated procedures. To exercise your above right, please use the contact addresses below.

Right of objection
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you, which is carried out on the basis of Article 6, paragraph 1, letters e or f of the DPA, in accordance with Article 21 of the DPA. We will stop processing your personal data unless we can prove compelling reasons for processing that are worthy of protection and outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims. In order to exercise your above right, please contact us at the contact addresses given below.

Right of information and contact details

You have a right to information regarding the personal data stored about you and also a right to correct incorrect data, blocking and deletion.If you have any questions regarding the processing of your personal data or its correction or deletion, or if you have further questions about the use of the personal data you have given us, you can contact our external data protection officer directly, who is also available in the event of requests for information, applications or complaints.

Frankfurt Spring School

The Frankfurt Spring School was developed within a partnership of seven organisations (WWF, KfW, KfW Foundation, BioFrankfurt, KPMG, Goethe University, Frankfurt Zoological Society) linked to practical conservation, science and research or general management in 2017. The Frankfurt Zoological Society is responsible for the content of the Frankfurt Spring School website. Any personal data collected will be processed and used in accordance with the applicable regulations for the protection of personal data and in accordance with the regulations listed under the above listed section “Use and disclosure of personal data”. The data will be stored within the Frankfurt Spring School website and deleted according to the regulations listed in the above section “Standard periods for data deletion”. The Frankfurt Zoological Society has the exclusive access to the collected data but reserves the right to share the content with the seven partners.

Data Protection Officer of the Frankfurt Zoological Society

TÜV Technische Überwachung Hessen GmbH

Contact details of the person responsible:
Zoologische Gesellschaft
Frankfurt von 1858 e.V.
Bernhard-Grzimek-Allee 1
60316 Frankfurt
Telefon: +49 (0)69 – 94 34 46 0
Fax: +49 (0)69 – 43 93 48

Validity of the privacy policy

By using our website, you consent to the use of data as described above. This privacy policy is currently valid and has the status as of February 2019.
Due to the further development of our website or the implementation of new technologies, it may become necessary to change this data protection declaration. We reserve the right to change the data protection declaration at any time with effect for the future. We recommend that you re-read the current privacy policy from time to time.